Privacy Policy

1. Who we are

Data Controller: IJJAZ AHMED

2. Scope

This policy applies to our app and related services, including support communications and our website.

3. Data we collect

Depending on app features, we may collect:

• Account data, such as name, email address, and login credentials.
• App usage data, such as feature interactions, crash logs, and diagnostics.
• Device data, such as device type, operating system version, and app version.
• Support data, such as messages you send us.
• Optional data you choose to provide through app forms or uploads.

4. How we use your data

• To provide and maintain the app.
• To improve performance, security, and reliability.
• To respond to support requests and communicate service updates.
• To comply with legal obligations.
• To detect, prevent, and investigate misuse or fraud.

5. UK legal bases (UK GDPR)

We process personal data under one or more of these legal bases:

• Performance of a contract (to provide app services).
• Legitimate interests (to improve and secure the app).
• Legal obligation (where required by law).
• Consent (for optional features such as marketing or non-essential tracking).

6. iOS and Android permissions

Our app may request permissions (for example, notifications, camera, photos, contacts, location, or microphone) only when needed for app functionality. You can control permissions in device settings:

• iPhone (iOS): Settings > Privacy & Security / App settings.
• Android: Settings > Apps > Permissions.

7. Sharing data

We do not sell your personal data. We may share data with trusted service providers that process data for us (for example, hosting, analytics, customer support, and payment providers), subject to contracts and safeguards.

8. International transfers

If data is transferred outside the UK, we use appropriate safeguards such as UK International Data Transfer Agreement (IDTA), UK Addendum to SCCs, or adequacy regulations, as required.

9. Data retention

We keep personal data only as long as necessary for the purposes described above and to meet legal, accounting, or reporting requirements.

10. Your UK privacy rights

Under UK data protection law, you may have rights to:

• Access your personal data.
• Correct inaccurate data.
• Erase data in certain circumstances.
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time where processing is based on consent.
• Lodge a complaint with the Information Commissioner's Office (ICO).

11. Children's privacy

Our app is not directed to children under 13 unless explicitly stated. If you believe a child has provided personal data, contact us and we will review and delete it where appropriate.

12. Security

We use technical and organisational measures designed to protect personal data, but no method of transmission or storage is completely secure.

13. Changes to this policy

We may update this policy from time to time. Any material changes will be posted in the app or on this page with an updated date.

14. Contact and complaints

For privacy requests, please contact us through the app support channel.

You can also complain to the UK ICO:
Website: https://ico.org.uk
Phone: 0303 123 1113